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6 Customer Service Trends for Online Businesses
With customer experience (CX) being so vital for the acquisition and retainment of customers, online businesses are increasingly looking for ways to improve their customer service in order to meet growing consumer expectations and keep up with their competitors. Here, we look at some of the customer service trends that many online businesses are now …
The post 6 Customer Service Trends for Online Businesses first appeared on Web Hosting UK Blog.
Web Hosting UK Blog
2021 eCommerce Statistics Every Online Store Should Know
If you run an online store, it’s important to know what is going on in the world around you, perhaps even more so after the turbulent 12 months businesses have just been through. We’ve been researching online to see the latest trends and developments in eCommerce and here are some of the most interesting facts …
The post 2021 eCommerce Statistics Every Online Store Should Know first appeared on Web Hosting UK Blog.
Web Hosting UK Blog
How Bots Are Changing the Face of Online Retail
Shopping bots are causing a dilemma for online retailers. On the good side, they can result in businesses selling their most sought after products very quickly. The downside is that the products are not being bought by the genuine customers that are the long-term lifeblood of any retail operation. The consequences are that, in return …
The post How Bots Are Changing the Face of Online Retail first appeared on Web Hosting UK Blog.