IT Pros: Get Close to the Business

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Technology is changing constantly but it is a question whether the IT departments can adapt the same. A long standing problem of the IT department is establishing great relationships with the other departments. The fundamental reason is that both parties view systems differently: users want to go online, chat, use some apps, where IT thinks about security, backup, compatibility, integration. Despite all these, there are many things that IT pros can make to work productively and collaboratively with the end users.

IT pros must know the business. Above anything else, IT is the department that serves the business achieve its goals. I have pushed this to my department, to my clients and everyone I spoke for years: IT is a service; it serves the business. To serve the business and to make sure that the business can achieve its goals, IT has to know what the business is. Only then IT can understand the pain points and can empathize with the end users to overcome the business challenges.

Listening is the key element in any healthy communication. Many end users complained to me about the IT pros not listening to them and pushing what they know should be. Since IT is strictly a service business, it should listen to its clients, understand what they want, and then respond according to what people want to do. IT should act to meet the users’ requirements, because the end users are the ones who know their business best.

The next thing to do is to stop arrogance. End users love technology and all the possibilities that it brings. But they don’t and don’t need to know how technology works. And of course the jargon. Using the jargon, the acronyms and the knowledge of how things work intimidates the end users and makes them think the IT pros are talking down on them. Leaving the jargon aside, placing the business and the collaborative skills in front, IT pros will definitely take down one of the most important barriers to end user communication.

In terms of enterprise application development, IT pros need to spend more time with the end users and understand the logic behind the requested application. I recommend the application developers to sit down with the end users and observe what they doing, preferably actually participating themselves. Observing the workflow and having the hands-on experience will guide the developers on how the app will contribute to the workflow and how it will solve the business problems. Such will not only directly improve the effectiveness of the application but also will reinforce the position of the IT department.

In a service department setting, IT should not simply develop, train and deploy  an application and do away with it. With a service oriented mindset, they should follow up with their users – their internal clients, and check if everything is working as expected, if there are any problems and if there is anything there should be further done.

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From a business perspective, IT pros need to understand the financial statements. This will help the IT pros understand how the company is doing, better see how the business is run and how the technology can help to deliver more value. Failing to see the overall picture may drift the IT from the core of the business where it is expected to serve.

Knowledge of business and healthy communications are the foundations to build a strong relationship. In the business, this foundation makes people share their pain points, their ideas for further development and make them more open to further communications. In terms of IT management, all these put IT in a strategic place and allow the IT managers to correctly manage expectations.

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Pay Close Attention To These Website Hosting Strategies

Posted by: Admin  :  Category: Web Hosting

Are you interested in sending emails on an automated basis to your clients? The right web host can also help you to reach customers and clients by email. Read the article below for tips on choosing a web host that offers what you need to make easy work of managing your website.

Read about your prospective host to see what sort of websites they deal with. A lot of the time, free sites offer only static pages, which means you can’t add any custom language scripts. If you find you require dynamic script on your page, you might stop to seriously ponder paying your web host for the ability.

Hosting Provider

Register domains separately from your hosting provider. That way, if there’s trouble between you and your hosting provider, your host won’t try to hold your domain name hostage. If only your host controls your domain registration, you will not be able to use it any longer.

Make a list of the things you are looking for before you begin shopping around for your web host. If you know what your wants are in advance, you can check off whether the prospective host offers what you need. Making this type of list will help you avoid making a decision based solely on one factor, such as price, rather than finding the best deal for your needs.

TIP! Find more than several recommendations that appeal to you when you are choosing a host service. Seeking out the advice of only a select few may leave you with an incomplete picture of a web host’s abilities.

For most people, it is best to pay-as-you-go rather than commit to a long-term hosting contract. Predicting the future when it comes to your host’s company or your own business is impossible. The services provided by your web host could degrade, your website may require services that are beyond the capabilities of your web host or your account could even be closed for some unforeseeable reason. In each of these cases, it is possible that you will not be able to obtain a refund on the months that you have pre-paid.

If you’re striving for a site that’s safe, you need to consider paying a larger amount of money for secure server certificates. Your customers will see the certificate notification on your site and will feel more comfortable giving personal information.

Try to communicate with current customers of the hosts you’re considering. Ask your questions and mention your concerns to find out if these clients are satisfied. These discussions will also increase your confidence in a good company. If you can speak with a current customer of a company, they will probably be the best person to find out information about a company you are interested in.

TIP! Is shared or dedicated web hosting the best for your business? If your site is large and complicated and receives a lot of visitors, you might find shared hosting is preventing growth and your ability to properly serve customers. Find a dedicated host for more space and bandwidth.

Pick a host that has received a number of accolades and awards. These awards tend to be good indicators of the strength of a host’s service and support. It is true that a company could fraudulently claim to hold such an award, but this is a rare occurrence. Most companies that claim such accolades do indeed have high numbers of satisfied customers. Consider web hosts that have won several awards from fans.

Hosting providers value their reputations, because you can learn so much from what users report. Look for articles or reviews on potential web hosts. You want to choose a host with a good reputation that is well-known and well-supported. In the same manner, those that are less than reliable, and have a bad reputation, will be reviewed badly online too.

Dedicated Server

TIP! Some web hosts will charge you based on site traffic. Have an idea just how a web company will charge you.

Consider using a dedicated server rather than a shared one. A growing business demands the larger bandwidth and increased storage space that a dedicated server can easily provide. This will give your customers the best experience when they go to your site. Keep in mind that content customers will return.

Research the company history of providers that you’re considering to be your web host. Ensure that the company is well-established and that it has a solid reputation. Do not buy a package from a host that is not a year old yet. These newer services are more likely to disappear within the next months.

All web hosts offer something different, so comparing their features and pricing will help you get everything you need at a price you like. Use the tips here to locate a good hosting company that can help you take your web site performance up a notch.

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Free BT Web Hosting Web Space Service To Close Soon

Posted by: Admin  :  Category: VPS / Dedicated Servers

BT (British Telecom) the backbone of Tele communication and a company known to nearly every individual in the UK has declared to discontinue or close their option of free web hosting services. This decision has brought dissatisfaction to a large … Continue reading
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Web Host Go Daddy Sale to Close by Year End

Posted by: Admin  :  Category: Web Hosting News

(WEB HOST INDUSTRY REVIEW) — The private equity investment in web hosting provider Go Daddy will close within the next few weeks, according to an announcement made by CEO Bob Parsons on Thursday night.

Parsons made the announcement at the Cedar Rapids, Iowa holiday party, VP public relations Elizabeth Driscoll said in an email to the WHIR.

The final condition of closing was the Chinese Ministry of Commerce approving the deal, Driscoll said, which happened earlier this week. The approval was needed due to Go Daddy’s planned expansion in Asia, according to a report by KCRG. Go Daddy will open a customer call center and office in Asia to handle international business.
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Know Reseller Web Hosting in India from Close Quarters

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Reseller Web Hosting in India is that form of hosting which renders account owners the ability to use their allotted hard drive space and bandwidth to host websites for third parties. The host sells his services wholesale to the reseller, who in turn sells the same at a profit margin to customers.
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