Update Problem with Enkompass 1.6.0.200

Posted by: Admin  :  Category: Cpanel

Linux Cpanel shared hosting: 600 GB disk space, 6 TB bandwidth, free domain, unlimited databases and ftp accounts, web hosting cheap and pro at Hostony

Summary

Updating Enkompass to this version failed if the Admin password had been changed since Enkompass was originally installed.

Description

If the Admin password had been changed from the one used to originally install Enkompass, the update failed, leaving the system unusable.  This could be triggered by manual or automatic updates.

Solution

If your system was affected by this issue, please submit a support request so that our experienced technicians can quickly resolve your issue.

Our staff must examine the affected server before the server can be updated to Enkompass version 1.6.0.204. You can use the following form to submit your support request:

Linux Cpanel shared hosting: 600 GB disk space, 6 TB bandwidth, free domain, unlimited databases and ftp accounts, web hosting cheap and pro at Hostony

cPanel Customer Portal – https://tickets.cpanel.net/submit/

Please be sure to reference "Enkompass 1.6.0.200 update" in your submission title, so that your request is given high priority.

Enkompass 1.6.0.200 has been removed from the update servers, and has been replaced by version 1.6.0.204. This issue will not occur with 1.6.0.204.

cPanel Inc.

Linux Cpanel shared hosting: 600 GB disk space, 6 TB bandwidth, free domain, unlimited databases and ftp accounts, web hosting cheap and pro at Hostony